Class CallInformationType

A data type for call information about an incident received and collected by an agent. See Section 2.10 of NENA-STA-021.1a-2022.

Inheritance
System.Object
PrologueType
CallInformationType
Inherited Members
System.Object.Equals(System.Object)
System.Object.Equals(System.Object, System.Object)
System.Object.GetHashCode()
System.Object.GetType()
System.Object.MemberwiseClone()
System.Object.ReferenceEquals(System.Object, System.Object)
System.Object.ToString()
Namespace: Eido
Assembly: EidoLib.dll
Syntax
public class CallInformationType : PrologueType

Properties

additionalDataReference

Additional information associated with an incident call, location, or person. Linked elements type is AdditionalDataType

Declaration
public List<ReferenceType> additionalDataReference { get; set; }
Property Value
Type Description
List<ReferenceType>

agentReference

Linked elements type is AgentType

Declaration
public List<ReferenceType> agentReference { get; set; }
Property Value
Type Description
List<ReferenceType>

answerDate

A date and time a which the call was answered by an agent. Section 2.3 of NENA-STA-010.3 specifies the format. For example: "2015-08-21T12:58:03.01-05:00"

Declaration
public string answerDate { get; set; }
Property Value
Type Description
System.String

callBackReference

Reference to a callback data component. Identifies how the caller described in this data component can be called back.

Declaration
public ReferenceType callBackReference { get; set; }
Property Value
Type Description
ReferenceType

callStartTimestamp

Date and time stamp of when the call was received. Section 2.3 of NENA-STA-010.3 specifies the format. For example: "2015-08-21T12:58:03.01-05:00" Required.

Declaration
public string callStartTimestamp { get; set; }
Property Value
Type Description
System.String

callStateRegistryText

Shall only contain values present in the Call State registry. See Section 10.24 of NENA-STA-010.3. Required.

Declaration
public string callStateRegistryText { get; set; }
Property Value
Type Description
System.String

direction

“incoming” means received by the EIDO sender, “outgoing” means sent by the EIDO sender and “internal” means both caller and recipient are within the EIDO sender. Required.

Declaration
public string direction { get; set; }
Property Value
Type Description
System.String

localCallType

Locally defined call type.

Declaration
public string localCallType { get; set; }
Property Value
Type Description
System.String

locationReference

A location associated with an incident. Linked elements type is LocationInformationType

Declaration
public List<ReferenceType> locationReference { get; set; }
Property Value
Type Description
List<ReferenceType>

notesReference

Contains optional alphanumeric text further describing the call. Linked elements type if NotesType

Declaration
public List<ReferenceType> notesReference { get; set; }
Property Value
Type Description
List<ReferenceType>

personReference

Information about a person associated with an incident. Linked element type is PersonInformationType

Declaration
public List<ReferenceType> personReference { get; set; }
Property Value
Type Description
List<ReferenceType>

queueIdentifier

An identifier of a queue where the call is currently on.

Declaration
public string queueIdentifier { get; set; }
Property Value
Type Description
System.String

relatedCallIdentifier

CallIdentifier of calls that are related to this call. Eg Callbacks

Declaration
public List<string> relatedCallIdentifier { get; set; }
Property Value
Type Description
List<System.String>

sipIdentity

Content of the SIP Identity header. Required if known.

Declaration
public string sipIdentity { get; set; }
Property Value
Type Description
System.String

standardPrimaryCallType

Values limited to those in the LogEvent CallTypes registry with “Primary” classification. See Section 10.23 of NENA-STA-010.3. Required.

Declaration
public string standardPrimaryCallType { get; set; }
Property Value
Type Description
System.String

standardSecondaryCallType

Values limited to those in the LogEvent CallTypes registry with “Secondary” classification.

Declaration
public string standardSecondaryCallType { get; set; }
Property Value
Type Description
System.String

verstat

Value of the verstat parameter. Required if known.

Declaration
public string verstat { get; set; }
Property Value
Type Description
System.String